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Disaster Recovery Forum:
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If you can help, or if you need help, please join the community interaction at Anaheim Hills Live's Disaster Recovery forum.
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Important Phone Numbers:
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Not Sure Where to Start? Call the National Contact Center if you have questions about government services, but don't know what agency to contact. 1-800-FED-INFO
(1-800-333-4636)
FEMA Public Assistance:
1-800-621-FEMA (3362)
TTY 1-800-462-7585
Emergencies:
911
Anaheim Police Department:
(714) 765-1900
Orange County Rescue Mission:
1-800-663-3074
(714) 247-4360
Red Cross Assistance:
(714) 481-5300
Goodwill:
1-800-446-6394
Salvation Army:
1-800-958-7825
California Department of Insurance:
1-800-927-HELP (4357)
SBA Disaster Loans - For information about disaster loans to residents and businesses to cover losses not fully compensated by insurance, call 1-800-659-2955
TTY 1-800-877-8339
Post Office - If you are unable to accept mail delivery at your permanent address, or if you need to change your address, call 1-800-ASK-USPS
(1-800-275-8777)
Social Security Benefits - If you receive benefits from the Social Security Administration and are unable to get your payment, call 1-800-772-1213
Orange County Public Information Hotline:
(714) 628-7085
Orange County Fire Authority Information Line:
(714) 573-6200
Mental Health Crisis Counseling:
1-800-273-TALK
TTY 1-800-799-4889
Centers for Disease Control:
1-800-CDC-INFO
Animal Control:
(714) 935-6848
Business Disaster Loan Information:
1-800-659-2955
Disaster Fraud Hotline: Report fraud, waste, abuse or allegations of mismanagement involving disaster relief operations. Call
1-866-720-5721.
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Anaheim Hills Disaster Recovery Resources
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This page has been created to help people recover from various disasters that effect their living conditions—be it a personal situation or a community situation.
If you have any ideas or resources that you believe can be of benefit to our community please let us know.
Federal and State disaster assistance programs for the California wildfires are made available under President and Governor declaration. Visit the Governor's Office of Emergency Services page here.
Information about the Anaheim Local Assistance Center is available here, or you may call (714) 765-3100.
Read about the key federal disaster aid programs here and begin your application process by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. You may also register online here
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Steps to Rebuilding Your Home and Life
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 These are some suggested steps for those who have recently had their homes destroyed by the Orange County wildfires. Please bear in mind that each situation is different, and these guidelines are intended for informational use only.
- For immediate emergency food, clothing, shelter and medical assistance to needy individuals and families, contact the American Red Cross at 1-866-GETINFO (438-4636). The Salvation Army provides a variety of services including help with food, household needs, clothing and personal needs. For more information call 1-800-SALARMY.
- Quick-reference checklist to use after a fire strikes, from www.firesafety.gov.
- Additionally, FEMA offers a guide on returning your life to normal beginning within the first 24 hours - including knowing where to begin and who to contact.
- Apply for aid with FEMA at 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. You may also register online here. Use the Disaster Recovery Center Locator to find an accessible facility or mobile office where applicants may go for information about FEMA or other disaster assistance programs, or for questions related to your case.
- Recommendations for clean-up following wildfires are provided by the Emergency Management Bureau. Also released have been food safety precautions for fire impacted areas, coping with stress following the wildfires, a natural gas safety fact sheet (PDF), information about erosion control (PDF), information about helping children after a wildfire (PDF), and guidelines for saving family treasures from soot and ash.
- Planning for the future from CA.gov. Includes information on how to replace lost documents, get personal, financial and tax assistance, and more.
- Rebuilding after the disaster from CA.gov.
- Information on hiring a contractor is available from the Department of Consumer Affairs' Disaster Information Center.
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Recovery Assistance
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Southern California Voluntary Organizations Active in Disaster (SCVOAD) - This is a group of community organizations that meet on a regular basis in order to assist individuals and families recover from disaster.
Individuals and Households - The Governor's Office of Emergency Services offers information about the The Recovery Process - Sequence of Delivery.
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Insurance Resources
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The Governor's Office of Emergency Services recommends contacting your insurance company to report your loss. Ask your insurance agent or company representative to help you with your claim, and don't be afraid to ask questions. The California Department of Insurance can assist you with your insurance issues by calling 1-800-927-HELP (4357) or by visiting their website.
- What to do after a loss - A residential property claims guide from the California Department of Insurance.
- File a complaint - Instructions and forms to file an insurance complaint with the California Department of Insurance.
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After a Fire
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Checklist to use after a fire strikes
Salvage hints - includes what to do if money is burned
U.S. Fire Administration: After a fire
Fire restoration information for homeowners
Cleaning Up Ash and Debris
Protecting your property from a soil runoff
OC land fills
Homeowners' Guide for Flood, Debris and Erosion Control after Fires
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After an Earthquake
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FEMA: What to do after an earthquake
Frequently asked questions about earthquakes
How earthquakes are measured (PDF)
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How You Can Help
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The American Red Cross has a partnership with Goodwill and Salvation Army to provide shopping vouchers during disasters. You can also donate clothing to these organizations, and mark them Red Cross/OC Wildfires. For more information, call 1-800-446-6394 (Goodwill) or 1-800-958-7825 (Salvation Army).
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